Refund Policy

Last updated: June 2026

At SpeedyIndex, we strive to provide high-quality, automated SEO indexing infrastructure. However, due to the consumable nature of our digital services and the server costs incurred during processing, we enforce a strict refund policy. Please read it carefully before making a purchase.

1. General Rule: All Sales are Final

Once credits or a subscription plan have been successfully added to your account, payments are non-refundable. We do not issue refunds for unused credits, nor do we issue partial refunds for unused time on subscriptions.

2. EU and UK Right of Withdrawal Waiver

Under EU and UK consumer protection laws, users generally have a 14-day right of withdrawal for online purchases. However, by purchasing SpeedyIndex credits or a subscription, you expressly consent to the immediate delivery and performance of our digital services. You acknowledge and agree that once the credits are added to your account or the service has commenced, you lose your right of withdrawal and are not eligible for a refund under the 14-day cooling-off period.

3. The "Try Before You Buy" Guarantee

To ensure our service meets your expectations, we provide every new user with 100 free tokens. We highly encourage you to utilize these free credits to test our infrastructure, verify the results, and ensure compatibility with your needs before committing to any financial purchase. By making a payment, you acknowledge that you are satisfied with the service provided during the free trial.

4. Dependence on Third-Party Services (Force Majeure)

The user explicitly acknowledges that SpeedyIndex’s services rely heavily on the operational algorithms of third-party search engines, primarily Google.

These algorithms are constantly evolving and can change without notice. Such updates may temporarily or permanently impact the effectiveness of our indexing service. Because these events are strictly beyond our control, SpeedyIndex will not issue refunds or restore spent credits due to changes in third-party search engine algorithms, indexing drops, or updates that render the service less effective. You accept this inherent SEO risk when using our platform.

5. Exceptions (Billing Errors)

We are reasonable and aim to resolve genuine technical issues. Refunds will only be considered under the following circumstances:

  • Duplicate Charges: If a technical error causes you to be billed twice for the same transaction.
  • Non-Delivery: If your payment was successful, but the credits were not added to your SpeedyIndex account due to a system failure on our end.

Note: All transactions are securely processed by our authorized third-party payment processors (e.g., PayPal, Stripe). In the event of a billing dispute, we work alongside our payment partners to ensure a fair resolution.

6. Contact Us

If you believe you are eligible for a refund based on a billing error, please contact our support team within 7 days of the transaction.

Email: support@speedyindex.com
Telegram Support: @SpeedyIndexBot (For technical assistance, please use email for billing queries).